# CRM Management

**IRI:** https://folio.openlegalstandard.org/R9PLqqxNIpwbQxLWPoLvR5n

## Labels

**Alternative Labels:**

- Customer Relationship Management

## Definition

CRM Management refers to the process of managing customer relationships and interactions with a law firm, including the use of technology and data analysis to improve client satisfaction and retention.

## Sub Class Of

- https://folio.openlegalstandard.org/ROb7P1zmS9dqMfXoFzhfu6

**Deprecated:** False