Identification
Definition
Utilization is a metric often used in service industries to measure the percentage of a professional's working hours that are engaged in revenue-generating activities (billable). It is calculated by dividing the billable hours by the total available working hours. Utilization it usually expressed as a percentage, used to assess individual, team, or workforce efficiency and capacity utilization.
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Additional Information
Metadata
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Description
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Editorial Information
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Editorial Note
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Deprecated
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Source and Origin
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