Service Level Agreement - FOLIO Ontology

Identification

IRI:

https://folio.openlegalstandard.org/RCoanW4qIyxyCW6i0RJ4M4N

Label Service Level Agreement

Preferred Label SLA

Identifier N/A

Alternative Labels

None

Definition

An SLA is a commitment between a service provider and a client detailing the standards and quality of service the client can expect. It often specifies response times, uptime percentages, and remedies for failing to meet agreed-upon benchmarks.

Class Relationships

Sub Class Of

• Service Agreement

Is Defined By

N/A

Class Hierarchy Visualization

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Additional Information

Metadata

Comment

None

Description

None

Notes

• None

Editorial Information

History Note

None

Editorial Note

None

Deprecated

No

Source and Origin

No source or origin information available